Claims Service Overview

At North Star, we recognize the importance of good claims service. In return for selecting a North Star policy, we provide a promise to pay your covered losses and protect your financial well-being when accidents happen. We view this promise as the most important piece of our business and pride ourselves on personable service and responsiveness throughout the claims process. With North Star by your side, you can rest easy knowing that your claim will be handled quickly and professionally.

Financial Stability
North Star Mutual is rated “A+” Superior with a stable outlook by A.M. Best. This rating is an indication of soundness, permanency, and financial stability from the most highly respected and impartial insurance reporting organization in the nation. You can count on us to have the long-term resources to resolve your claim.

Dedicated Claims Staff

With more than 80 North Star adjusters and representatives in the field and in the home office, North Star is equipped to provide fast and personable service throughout the claims process. Should a catastrophe strike, we have a dedicated claims response team that will travel to provide assistance to severely impacted communities. We also work closely with local, independent adjusters to provide quick service in your time of need.

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